AT&T Networks Prepare for Hurricane Florence

Staff Report From South Carolina CEO

Tuesday, September 11th, 2018

AT&T is ready for Hurricane Florence with an arsenal of disaster response equipment and personnel on standby.
 
AT&T started its storm preparedness process as we closely monitor Hurricane Florence. The storm is expected to impact the Eastern coast later this week. Our preparation includes:
 
Topping off fuel generators.

Testing high-capacity back-up batteries at cell sites.

Protecting physical facilities against flooding.

Staging other emergency response equipment in strategic locations for quick deployment following the storm.
 
AT&T also improved the network redundancy in storm-prone areas. We have installed more generators at critical cell towers and switching facilities and moved electronics essential to network operations above expected flood levels.  
 
“Customers rely on us, especially during major storms," said Jane Sosebee, president, AT&T South Carolina.  "That's why we practice readiness drills and simulations throughout the year. And we do all we can to have our networks prepared when severe weather strikes. We’ve worked for the past few days to position equipment and crews, and are ready to respond if needed. We’re closely linked with South Carolina public officials in their storm response efforts.”
 
The AT&T National Disaster Recovery program is one of the industry’s largest and most advanced disaster response programs. The NDR fleet includes hundreds of technology recovery and support trailers that can be quickly deployed to support customers and first responders.
 
Response equipment readied in the wake of an event includes:

Mobile cell sites and mobile command centers like Cell on Wheels and Cell on Light Trucks

Emergency communications vehicles

Flying Cell on Wings

Drones

A self-sufficient base camp. This is complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and meals ready to eat.

Hazmat equipment and supplies

Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning

Internal and external resources for initial assessment and recovery efforts