Don Ryan Center For Innovation Offers Two Upcoming Free May Zoom Webinars For Businesses On May 7th And May 12th
Friday, May 1st, 2020
The Don Ryan Center for Innovation will be hosting two free Zoom Webinars in May, geared to provide strategic business insight and tips for professionals throughout all industries. The two free Zoom Webinars will take place on Thursday, May 7th and Tuesday, May 12th.
Thursday, May 7th – 12 p.m. – 1 p.m.
“How to Manage Your (Newly) Remote Workers”
Dan Barringer, PMP, PMI-ACP, CSM
While close to a quarter of the U.S. workforce already works from home at least part of the time, the new policies leave many teams working out of the office and separated from each other for the first time. With many businesses now facing the challenge of remaining productive while working from remote locations, this free Zoom webinar will address the specific, steps you can take to improve the engagement and productivity of your virtual team.
Following his service to the country as an Army Green Beret, Dan Barringer entered the project management field. In his over 20 years of experience he has managed programs and projects in several Fortune 500 companies, including Ingersoll-Rand, Weyerhaeuser, XOP Logistics and Duke Energy. He is widely regarded as an expert in tailoring delivery processes and tools to the needs of each unique customer and project.
Tuesday, May 12th – 12 p.m. – 1 p.m.
“What Customers Want: It’s Not What You Think
Randi Busse, President of Workforce Development Group
What do customers want? Here’s a hint It’s not (just) price, quality, timing, taste or color – or any of those attributes of your product or service. It’s the experience you deliver. Pre-COVID-19, customers wanted what they wanted, when they wanted it at a price they wanted.to pay for it. That’s not the case today. This free Zoom webinar will help attendees learn what customers want now.
Randi Busse has been helping employees to delight customers for more than 25 years. Her programs help employees to “think like an owner, not a renter,” yielding rave reviews from her clients, because the culture of their organizations change and their customers rave about them. She’s co-author of the book, “Turning Rants Into Raves: Turn Your Customers On Before They Turn On YOU!” written for CEO's, business owners and managers that want to improve the experience they are providing to their customers.
To register for the DRCI free Zoom webinars, or for more information, visit the DRCI Facebook page at https://www.facebook.com/DonRyanCenter/. .